Privacy Policy

1. Introduction

Welcome to Intercessors — a faith-centered community platform designed to unite believers through prayer, testimony, and discipleship. This Privacy Policy explains how Intercessors ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our mobile and web application (the "App"). By creating an account or using the App, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the App. This policy applies to all users of the App, regardless of the device or platform used (iOS, Android, or Web).

2. Information We Collect

2.1 Information You Provide Directly

•Account Information: Full name, email address, and account role (e.g., user, admin) when you register.
•Profile Information: Denomination, church affiliation, bio, profile photo URL, years in faith, faith interests, location, and favorite scripture.
•User-Generated Content: Prayer requests, testimonies, journal entries, community posts, comments, mentorship notes, group messages, and RSVP details.
•Discipleship Profile: Role (mentor/mentee/both), availability, meeting format, language preferences, and faith biography.
•Contact Form Submissions: Name, email address, and message content when you reach out to us.
•Payment Information: Donation amounts and optional messages when initiating contributions. Full payment card details are handled exclusively by Mollie B.V. and are never stored on our servers.

2.2 Information Collected Automatically

•Device Information: Device model, operating system version, unique device identifiers, and mobile network information.
•Usage Data: Pages and features accessed, time spent in the App, interaction events, and navigation paths.
•Location Data: Precise or approximate geolocation if you enable location services (e.g., for the Prayer Map feature). You may disable this at any time via your device settings.
•Analytics Data: Aggregated and anonymized usage metrics to understand how users interact with features.
•Log Data: IP address, browser type, referring/exit pages, timestamps, and crash reports for security monitoring and debugging.

2.3 Information from Third Parties

•Payment Processors: Mollie B.V. processes all payments on the Platform and provides transaction confirmation details (amount, currency, status) after a payment is completed.
•Platform Services: Base44, our underlying platform provider, may supply technical metadata related to app operations.

3. How We Use Your Information

•Service Delivery: To create and manage your account, display prayer requests and testimonies, facilitate prayer groups and discipleship connections, and enable community features.
•Personalization: To tailor content, daily verses, notifications, and recommendations based on your preferences and activity.
•Notifications & Communications: To send prayer reminders, daily verse notifications, alerts when someone prays for your request, and event announcements.
•Donations: To process voluntary platform contributions via Mollie and confirm successful transactions.
•Analytics & Improvement: To monitor App performance, identify technical issues, and continuously improve the App.
•Safety & Security: To detect, investigate, and prevent fraudulent activity, abuse, or unauthorized access.
•Legal Compliance: To fulfill obligations imposed by applicable laws and regulations.
•Enforcement: To enforce our Terms of Service and other policies governing use of the App.

4. Data Sharing and Disclosure

4.1 Platform Provider — Base44

The Intercessors App is built on the Base44 platform. Your data is stored and processed within Base44's secure infrastructure. Base44 acts as a data processor on our behalf and is contractually obligated to protect your information and use it only as instructed.

4.2 Payment Processor — Mollie

All payments on the Platform are securely processed by Mollie B.V. (mollie.com). Mollie collects, processes, and stores payment card information in accordance with PCI-DSS standards. We receive only limited, non-sensitive transaction metadata from Mollie. Mollie's Privacy Policy: https://www.mollie.com/en/privacy.

4.3 Publicly Visible Content

Certain content you submit may be visible to other users of the App, including:

•Prayer requests and testimonies (unless submitted anonymously).
•Community wall posts, comments, and reactions.
•Discipleship profiles shared within the mentorship feature.
•Event RSVPs (visible to event organizers and admins).
•Prayer group content (visible to group members only).

4.4 Service Providers

We may share your information with trusted third-party service providers who assist us in operating the App. These providers are contractually prohibited from using your information for any purpose other than performing services on our behalf.

4.5 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

4.6 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred. We will provide notice via the App and/or email before your information becomes subject to a different privacy policy.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit using TLS/HTTPS protocols. • Secure password hashing — we never store passwords in plain text. • Role-based access controls limiting who can access sensitive data. • Regular security monitoring and vulnerability assessments conducted by Base44. • Secure payment handling via our PCI-DSS compliant payment infrastructure. Despite these measures, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use a strong, unique password and keep your account credentials confidential.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the App's services. Specifically: • Account data is retained until you request deletion of your account. • User-generated content (prayers, testimonies, journal entries) is retained until you delete it or your account is deleted. • Transaction records may be retained for up to 7 years for financial and legal compliance purposes. • Analytics data is typically retained in aggregated, anonymized form indefinitely. • Log data for security purposes is retained for up to 12 months. You can request deletion of your account and associated data at any time through the Profile settings in the App, or by contacting us at admin@intercessors.app.

7. Your Privacy Rights

Depending on your location and applicable law (including GDPR for EU/EEA residents and CCPA for California residents), you may have the following rights:

•Right of Access: Request a copy of the personal information we hold about you.
•Right to Rectification: Request correction of inaccurate or incomplete personal information.
•Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to certain legal exceptions.
•Right to Restriction: Request that we limit the processing of your personal data.
•Right to Data Portability: Request that we transfer your data to another service provider in a machine-readable format.
•Right to Object: Object to our processing of your personal data for direct marketing or other purposes.
•Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time.
•Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at admin@intercessors.app. We will respond within 30 days. You may also be entitled to lodge a complaint with your local data protection authority.

8. Children's Privacy

The Intercessors App is not directed to children under the age of 13. We do not knowingly collect, solicit, or use personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at admin@intercessors.app.

9. Location Data

The App includes a Prayer Map feature that may use your device's location to display geographically relevant prayer requests. Location access is entirely optional: • You will be prompted to grant location permission before any location data is accessed. • You may revoke location access at any time via your device's operating system settings. • If you choose not to share your location, all other App features remain fully functional. • Location data associated with prayer requests is stored only if you explicitly choose to include it.

10. Push Notifications

The App may send push notifications including prayer reminders, daily verse alerts, and community activity updates. You control these notifications: • On first use, you will be prompted to allow or deny push notification permissions. • You may manage notification preferences at any time within the App under Profile > Notifications. • You may also disable all push notifications via your device's operating system settings.

11. Third-Party Links and Services

The App may contain links to third-party websites, social media platforms, or external services (e.g., YouTube embeds in testimonies, Spotify links, event websites). This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party service you interact with.

12. International Data Transfers

Intercessors is operated from and data may be processed in countries other than your country of residence, including the United States. If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, please be aware that your data may be transferred to and processed in countries that may not have the same data protection laws as your jurisdiction. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable law.

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including: • The right to know what personal information we collect, use, disclose, and sell. • The right to request deletion of your personal information. • The right to opt out of the sale of your personal information. Note: We do not sell your personal information to third parties. • The right to non-discrimination for exercising your CCPA rights. To exercise your California privacy rights, contact us at admin@intercessors.app with the subject line "California Privacy Request."

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our legal bases for processing your personal data include: • Contractual Necessity: Processing necessary to provide the App's services to you. • Legitimate Interests: Processing for analytics, security, and improving the App, balanced against your rights. • Consent: Processing based on your explicit consent (e.g., location data, optional notifications). • Legal Obligation: Processing required by applicable law. You have the right to lodge a complaint with your national data protection supervisory authority if you believe your rights have been violated.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will: • Update the "Last Updated" date at the top of this policy. • Post a prominent notice within the App. • Send an email notification to registered users where required by law. Your continued use of the App after the effective date of a revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy periodically.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Email: admin@intercessors.app App: Use the Contact page within the Intercessors App We take all privacy inquiries seriously and will respond promptly — typically within 30 days.

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